Refill requests make it easy for patients to request a continuation of their medications. Here’s how you can review and respond to them.
Steps to Manage Refill Requests
Go to Refill Requests
Navigate to the Medication section in the sidebar.
Open the Refill Requests tab to see patient requests.
View Request Details
Click on a request to open its details.
Review the following:
Prescription Information: Medication name, dosage, and refill limits.
Patient Information: Name, contact details, and other relevant data.
Take Action
Accept: Approve the request, allowing the prescription refill.
Reject: Decline the request if it doesn’t meet the necessary criteria.
